Terms of Service

Effective: August 26, 2025

Welcome to DBA NQN Roofing! By accessing or using our website (“https://contact.nqnroofing.com/home-230136”), services, and products, you agree to abide by the following Terms of Service (“Terms”). If you do not agree, please refrain from using our Site or services.

1. Services Provided

NQN Roofing provides residential and commercial roofing, storm damage repairs, remodeling, and related contracting services. Our services may include roof inspections, roof replacements, storm and hail damage restoration, insurance-claim assistance, and property repair solutions.

2. Eligibility

To use our services, you must be at least 18 years old and legally capable of entering into contracts. By using our services, you confirm that you meet these requirements.

3. No Guarantee of Results

While we strive to deliver quality craftsmanship and professional service, we do not guarantee specific outcomes related to roofing performance, insurance claim approvals, or repair timelines. Results may vary based on property conditions, weather events, and third-party insurance processes.

4. User Responsibilities

By using our services, you agree to:

Provide accurate and truthful information.

Grant safe and reasonable access to your property for inspections and repairs.

Use our services in compliance with all applicable laws.

5. Payment & Refund Policy

Certain services require payment, and fees will be outlined in your written service agreement or contract. Refunds are evaluated on a case-by-case basis and must align with the terms specified in your written agreement.

6. Privacy & Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Intellectual Property

All content on this Site—including text, graphics, logos, and service descriptions—is the property of NQN Roofing and is protected under copyright law. You may not copy, modify, or distribute any content without prior written permission.

8. Limitation of Liability

NQN Roofing is not responsible for any indirect, incidental, or consequential damages arising from the use of our services or inability to access certain features.

9. Third-Party Links

Our Site may contain links to third-party websites for informational purposes. We are not responsible for the content, policies, or practices of external sites.

10. Service Termination

We reserve the right to suspend or terminate your access to our services if there is a violation of these Terms or misuse of our services.

11. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

12. Updates to Terms

We may update these Terms periodically. Any changes will be posted on our Site, and continued use of our services indicates acceptance of the revised Terms.

13. Contact Information

For any questions or concerns, contact us at:

NQN Roofing
Odessa, TX
📞 (432) 803-2900
📧 [email protected]

14. SMS Compliance

Consent to Receive SMS Messages: By providing your phone number to NQN Roofing, you expressly consent to receive SMS (Short Message Service) or text messages from us. These messages may include but are not limited to service updates, appointment reminders, promotional offers, and other communications related to our services.

Message Frequency: The frequency of SMS messages may vary depending on your interactions with us and the services you utilize.

Opt-Out Instructions: You can opt-out of receiving SMS messages at any time by replying with STOP to any message you receive from us. After you send the SMS message "STOP" to us, we will send you a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

For Help: If at any time you forget what keywords are supported, just text HELP to the shortcode or phone number from which you received the messages. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

Carrier Charges: Message and data rates may apply from your mobile carrier. You are responsible for any such charges.

Your Mobile Number: You represent that you are the subscriber of the mobile number you provide to us or that you have the authority to consent to receive SMS messages at that phone number.

Changes to SMS Terms: We reserve the right to modify these SMS terms at any time. Any changes will be posted on our Site. Continued provision of your phone number after such changes constitutes your consent to the updated SMS terms.